Guided by Care
Driven by Trust
Based in Zagreb, we're building something different — customer relationships that actually last. We navigate complexity with ease, delivering thoughtful service and steady support.
Look, we get it. Most call centers just... answer calls. At Navica Services, we think your customers deserve better.
Honest Conversations,
real results
Every call that comes through isn't just a problem to solve — it's someone who chose your brand and deserves to feel good about that choice. Our team in Zagreb specialises in making sure they do.
We handle three things very well:
— Customer care that builds loyalty through more than simply fixing problems
— Operations that scale without losing the human touch
— Data insights that help you make better decisions
European standards, without attitude
Croatia sits right in the heart of Europe, which means we've got access to incredible multilingual talent and a culture that actually values good services. We're not trying to be the biggest call center in Europe. We're trying to be the one you want to work with.
We're looking for people who get it
If you think customer service should be more than just reading scripts, and you want to work somewhere that invests in your growth instead of just talking about it, let's talk.